Dmartstores.com
opened in the year 2000 out of a 'mom and pop' shop in Washington,
DC. Our local success allowed us to expand to serve customers
through out the U.S and Canada. We thrived during the “Internet
Boom” and survived the e-tailer crash. How did we do it?
Through our devotion to customer service and our dedication to the
security of our customers.
We have a
customer first policy. We understand that there would be no
Dmartstores.com if we had no customers. We strive to provide a user
friendly website that answers your questions. If you still have
questions after reading our product descriptions please call us, our
knowledgeable customer service representatives will be more than
happy to assist you. If you have any questions after your order has
been placed, and feel free to call us, we will help you in any way we
can.
The reviews that
we receive from our customers encourages us to keep working to reach
an elite status within the e-tailor community. We have stayed in
business because we listen to our customers suggestions and take them
to heart. If you have any questions, comments, complaints, or
suggestions please forward them to us so that we will be able to
improve on your future orders.
Neck and neck
with our devotion to customer service is our dedication to our
customers security. Identity thieves are growing smarter by the day.
Fortunately internet security is is improving just as quickly. Our
website is protected by Yahoo! and their commitment to security is
just as large as ours are. You can read about Yahoo's methods for
maintaining secure websites here:
http://help.yahoo.com/help/us/store/aboutms/aboutms-14.html
Identity theft is
a problem that we run into on a almost daily basis. We do thorough
investigations on every order to confirm that it is legitimate. We
verify that the billing address provided on the order matches the
banks posted address. If an order is shipping to an address that is
not verified by your bank we contact our customers to confirm that
the shipping address provided is legitimate. If we are unable to
confirm the address then a phone call is made or a e-mail is sent
and the order is placed on hold until the order can be verified.
Our devotion to
security has helped us earn the trust of our customers again and
again. We hope that you allow us to show you that we can fulfill
your order quickly and provide you with a safe shopping experience.
Customer Reviews:
Rating: Excellent
Comments: Price Rating:Excellent Shipping Options
Rating:Excellent Delivery Rating:Excellent Ease of Purchase
Rating:Excellent Customer Service Rating:Excellent Title:
Body:After my first order getting to me sooo quickly with no
problem, I have already ordered from them again--- and very glad to
say that their service from the time you place your order to the time
you get it delivered-- is great!
Marisol,
New York 2/16/2007
Rating: Excellent
Comments: Price Rating:Excellent Shipping Options
Rating:Good Delivery Rating:Good Ease of Purchase
Rating:Excellent Customer Service Rating:Excellent Title:
Body:We got a great price on last years model. My wife was very
happy. It was delivered on the day they said it would be here.
Thanks.
Michael,
California 2/16/2007
Rating: Excellent
Comments: Price Rating:Excellent Shipping Options
Rating:Excellent Delivery Rating:Excellent Ease of Purchase
Rating:Excellent Customer Service Rating:Excellent Title:
Body:D Mart did the job for us. We were looking for speed and a
good price in purchasing a stroller for our son and daughter-in-law.
We found both at D Mart and appreciate it.
John,
Maryland 2/16/2007
Rating: Good
Comments: Price Rating:Good Shipping Options Rating:OK
Delivery Rating:OK Ease of Purchase Rating:Good Customer
Service Rating:OK Title: Body:I was very pleased with the
product I purchased from your company. It was a great value and once
it arrived I was even more pleased. The online pictures and
information was easy to use and to make informative decisions. I
will continue to use your online site for shopping if I need anything
further. Thanks
Jessica,
West Virginia
Thank
you for your positive reviews! We look forward serving you again and
again!
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